Privacy Policy

Last Updated: 9 August

Welcome to Yelf's Hotel, Restaurant & Bar. We respect your privacy and are committed to protecting it. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect
- Personal Information: We may collect personal information such as your name, email address, telephone number, payment information, and reservation details.
- Automatically Collected Information: When you visit our website, we may collect information about your device and usage, such as your IP address, browser type, operating system, and other technical details.
- Cookies and Tracking: Our website may use cookies and other tracking technologies to enhance user experience and to analyse website traffic.

2. How We Use the Information
- Service Delivery: To provide you with our services such as room reservations, dining experiences, and customer support.
- Communication: To communicate with you about your reservations, services, promotions, and newsletters.
- Improvement: To analyse user preferences and improve our services.
- Security: To ensure the safety and security of our website and services.

3. Information Sharing and Disclosure
- We do not sell or rent your personal information to third parties.
- We may share your information with service providers who assist us in providing our services.
- We may disclose your information if required by law or in good faith belief that such action is necessary for legal processes.

4. Data Security
- We implement appropriate security measures to protect your information.
- While we strive to protect your personal information, no system can be entirely secure, and we cannot guarantee its absolute security.

5. Your Rights
- You can request access to, correction of, or deletion of your personal information.
- You can opt-out of promotional emails or communications at any time.
- You may have additional rights under local data protection laws.

6. Links to Other Websites
- Our website may contain links to other websites. This Privacy Policy only applies to our website, and we are not responsible for the privacy practices of other websites.

7. Changes to this Policy
- We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date at the top. We encourage you to review this page periodically.

8. Contact Us
- If you have questions or concerns about this Privacy Policy, please contact us at:

Email: reservations@yelfshotel.com
Phone: 01983 564062
Address: Union Street, Ryde, Isle of Wight, PO33 2LG, UK

Your use of our website and services indicates your agreement to this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or services.